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Hypercom is committed to providing high levels of support to its partners by offering
a broad range of services for our POS payment systems and networking products. In
addition to deployment, help desk, technical assistance and training for our products,
Hypercom has consulting services that assist with customization, design, installation,
integration, management and strategies, for both of our POS systems and networking
devices. Detailed information concerning our services are explained below.
Asset Management Services
We are committed to providing a high-level of service and support to our customers
either directly or through our distributors or third-party providers. A wide range
of support services are available, such as deployment, help-desk, repairs, on-site
technicians visits and the provision of supplies.
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Authorize Repair Facility
Hypercom's Authorized Repair Facility (ARF) enables third-party POS repair facilities
to service and repair Hypercom equipment (such as POS Terminals, PIN Pads, Printers,
etc.). For more information, contact any one of our authorized repair facilities
directly.
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Global Professional Services
One of the most mission-critical aspects of any transaction-oriented business is
the underlying communications network. And yet, as years go by, and staff changes
occur, many companies find that they no longer have the staff resources and expertise
to effectively manage their in-house networks. Others may find that they have not
taken optimum advantage of technology upgrades and refinements that would serve
to make their networks more operationally efficient, more reliable and more secure.
Our Global Professional Services offer an array of professional service engagements
aimed at keeping your network operating at maximum efficiency.
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HBNet Services
In 2004, Hypercom took transaction transport to a new level with the introduction
of the HBNet Secure Transaction Network. It powered the new network service with its
own robust, ultra-high density MegaNAC network access controllers (NACs) strategically
positioned within the Public Switching Telephone Network (PSTN) and at processor data centers.
HBNet is committed to delivering market-driven, innovative solutions and is the ideal
choice for payment, ATM, healthcare network processors and others.
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Hypercom Mobile Network Services
The Hypercom Mobile Network provides a simple, cost effective and efficient GPRS solution
for wireless payment terminals. We utilize a network that permits seamless global
connectivity for our customers in over 90 countries with access to over 200 GPRS networks.
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